Friday, October 17, 2008

Inconsistently Good???

Here are a few examples of inconsistency.

Leadership Examples:

  • Jump all over an employee for coming to work late right after the 15th time
  • Catch one employee in a lie and deliver severe consequences while catching another employee committing the same infraction and basically slapping their wrist
  • Demand thoroughness in reports while failing to keep employees informed
  • Bark commands out one day and speak softly another day
  • Smile at your leadership in between job interviews
  • Right a negative performance review the day after skipping work to golf

Subordinate Examples:
  • Work hard and go the extra mile when there is something to personally gain and withhold efforts at other times
  • Be enthusiastic about the weekend football game but tare your authorities up and down at the water cooler
  • Say high to your workplace friends or the "in crowd" and snub the people you know nothing about
  • Get upset over a poor performance review and take a box of pens or a stapler home
  • Complain about your co-worker and sneak to the back of the room when a volunteer is needed
I could go on and on but I think you get the point. Employees leave poor managers, rarely bad companies. One of the most destructive workplace forces is inconsistent examples.

A local law enforcement agency made some policy changes and implemented more people skills training with their officers. One emphasis was to improve individual conduct. Do you want to hear and interesting fact?

One of the results they experienced was a decrease in the crime rate. How can an officer-focused training program impact the general public. I will tell you! Because the public respects authority more when that authority follows its own rules. When law enforcement officers break the laws they uphold the public mocks their authority and takes up an offense. They actually feel more justified to break the law themselves.

Why would citizens, as well as employees, think they were owed anything? Come back again!

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