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I DO MY BEST WORK

How to handle a difficult employee! Part 2 of 3

Work place correction is to restore a broken or damaged relationship. This is assuming, as mentioned in part 1, that you have a relationship.

Most work place correction steps are not successful because there is nothing to restore. Managers are not communicating with their people. They only expect them to punch in and out and to sweat their brains out in between. This is such a shame and all too common.

I have some questions for every leader out there! Have you ever invited your employee to sit with you, face to face, and ask toask them how they are doing? Do they enjoy their work? How am I doing as their leader? What about family, hobbies, and interest outside of work? This is all to build a stronger relationship. It has to go beyond the office meeting. Day to day leaders need to be in direct contact with their people. Encourage them with verbal support and see how their day is going. A friend once told me that he would ask, "if you were to describe your day in terms of weather, would it be bright sun and warm, cloudy and gray, or freezing snow and ice with no visibility? Much deeper than "how are you?"

Once this has been accomplished we can now get to the business of restoring the relationship after the employee has damaged it in some specific way.

Part 3 of 3 next!